• Own the day to day management and performance of the company’s ecommerce website
• Develop and execute the ecommerce trading calendar, including product launches, promotions and seasonal activity
• Monitor revenue, conversion, average order value, customer acquisition and retention performance
• Use customer and website data to identify opportunities to improve the online experience
• Partner with brand, creative and marketing teams to deliver campaigns and product launches
• Manage onsite merchandising, product presentation and promotional activity
• Work closely with performance marketing, CRM and retention teams
• Support email, SMS, loyalty and customer lifecycle initiatives
• Coordinate with operations and supply chain teams to manage inventory availability and fulfillment priorities
• Manage relationships with ecommerce platforms, agencies and technology partners
• Produce regular reporting and recommendations for senior leadership
• Identify and implement improvements to ecommerce systems, processes and reporting
• Several years of ecommerce experience within cosmetics, beauty, personal care or another consumer brand
• Experience managing a direct to consumer ecommerce channel with revenue accountability
• Strong understanding of ecommerce trading, merchandising and conversion optimization
• Experience working with Shopify or a comparable ecommerce platform
• Comfortable analyzing ecommerce data and turning insights into commercial actions
• Understanding of performance marketing, CRM, email and SMS channels
• Strong project management and cross functional communication skills
• Experience supporting product launches and promotional calendars
• Able to balance strategic thinking with hands on execution
The final base salary will depend on experience, qualifications and the scope of the successful candidate’s background.
